c o v i d  a l e r t

Although my workshop is at home and that allows me to continue working in relative safety, I am subject to the new working conditions demanded by the covid pandemic, there are delivery delays and lack of raw materials and products, in addition, I do not own a foundry oven, therefore, lost-wax designs require that part of their production process be carried out outside my facilities, complying with mobility restrictions and reduced working hours of the workshops that provide the service to me, so that all lost-wax designs are taking additional time, approximately 10-15 business days to produce, plus shipping time. I do have an inventory of lost wax products but I'm afraid not in every single design/size. 

 

As always, inventory is constantly changing, available pieces will be shipped within a maximum of 5 business days, in the case of unavailable jewelry, they will be made at purchase. In the remote case that I have a problem completing your order due to lack of material, I will contact you shortly.

 

Likewise, in terms of shipping, there are few plane flights, less staff, and work overload, seriously affecting the postal service, so shipping delays are expected worldwide, unfortunately, that is out of my control, if you wish. reduce the delivery time you can request a shipment by national/international courier that will speed up delivery but considerably increase its costs.

 

your patience, understanding, and support during these hard times will be crucial for my small business, thank you in advance!  #standwithsmallbusiness  #supportindependentjewelers  

 

take care,

 

Fernanda.

Dikua Jewelry