You can pay using Paypal (Paypal accounts are not required for credit cards).
Shipped worldwide with a trackable shipping number. Delivery takes 2 to 6 weeks, depending on the shipping distance and the customs process. I track all my shipments daily using a postal application.
The approximate time of arrival of shipments with regular shipping is:
-Mexico any part of the country 2-9 business days.
-USA and Canada 2-3 weeks.
-Europe 3-4 weeks
-Australia, Asia or Africa 4-6 weeks.
All items will be carefully wrapped and packaged.
Shipments are made BY DEFAULT using Mexican certified mail, an economic standard trackable shipment. If you want to reduce delivery time, you can request an expedited shipment to expedite delivery but it will significantly increase shipping costs. If you are interested please contact me BEFORE making the purchase.
Consider taxes and customs charges may apply in the country of destination, which will be the responsibility of the buyer. I will do everything in my power to save you additional charges.
Shipping times are approximate, they can vary according to customs processes and work overload of postal companies in the countries involved.
* Designs upon request
All designs on request will need additional time to perform according to the complexity of the work, I will appreciate your patience. Since these pieces will be made especially for you, no order on request will be returnable or refundable and must be paid in advance.
Large sizes may have an additional cost since a greater amount of time and / or the amount of raw material is required.
Please note that sizes, sizes or colors out of stock may take 8 business days to be ready for shipment.
Your order can be canceled free of charge at any time before shipping, if it is a line product, if the shipment was made, you must request a return or keep the purchase.
Please note that shipping notices are not always placed immediately after shipment, so local time of the sender's postal service will prevail.
Custom orders can be canceled for free only during the first 24 hours of purchase, after that time the total fee will be charged.
If you are not satisfied with your purchase for any reason, you can return your item under the following conditions:
Returns apply only within 14 days once the buyer received the item, after that time there will be no refund or refund.
The buyer will be responsible for using a secure package, return costs, including shipping, customs fees and applicable taxes.
Returned items will be refunded as soon as they are back safely and in good condition.
There will be no refund on damaged returned items, or on custom orders.
There are no returns on custom orders or offers.
Refunds apply in the following circumstances:
Once the item is received back safely and without damage.
Only the cost of the item will be reimbursed, shipping costs will only be refunded on defective items and only as long as they correspond to the regular postal service used by default.
There will be no refund for expedited shipping or courier services.
Customs taxes and / or tariffs are the responsibility of the buyer and will not be refunded.
* Defective items
I have a strict quality control in my work, but as with any product, it could happen that some part had a manufacturing defect, in that case, I offer two options:
Refund the buyer.
Return the item and resend a new one at no cost, the buyer will be responsible for sending the item back safely.
The replacement and / or refund will be made once the defective item is back with me. In case of replacement, the buyer will only pay for the original shipment. In case of refund, all shipping costs will be refunded to the buyer.